Accessing Opportunities

Resident Services staff are knowledgeable about a vast network of community partners and resources. Resident Services staff circulate flyers and bi-monthly newsletters that contain information about site-specific community resources and events. They work on-site and are available to meet one-on-one with residents to connect them with resources that meet their specific needs. Residents can also call with specific requests for assistance. Read Laura and Justin's stories to learn how important a resource referral can be.

IHI distributes household items, clothing, food, personal hygiene products, and other items to residents throughout the year. We store clothing and food at many sites to address immediate needs and distribute free fresh produce through the Oregon Food Bank's Harvest Share program each month.

Resident Services staff are skilled at navigating bureaucratic systems with or on behalf of residents. They can help complete applications for employment, education, and benefits and then follow through to make sure residents receive their benefits. IHI staff also helps residents advocate for themselves with employers, schools, and public agencies. Read Joanne's story to learn what a difference IHI's advocacy can make.

Resident Services staff partner with other community organizations to offer regular site-based workshops to our residents. These include both detailed presentations about specific community resources and direct education for both adults and children.

Recent workshops we've offered include: Earning Your Food Handler's Card; First Aid/CPR/AED; Applying for Head Start; College Prep for Teens; Job Readiness for Teens; and Energy Conservation.