Irene and Family
When she realized she wasn't going to be able to be able to pay rent, Irene contacted IHI's on-site Resident Services Coordinator. IHI staff worked with Irene to access emergency food and utility assistance. IHI also provided rent assistance through a grant targeted at helping families in financial crisis. This allowed Irene and her family to stay housed and begin to tackle her financial issues. IHI's resident services coordinator has been working one-on-one with Irene for three months. She is gaining the skills to better manage her debt, create and maintain a realistic household budget, and access community resources. "Things are really hard right now, but for the first time I am starting to understand how to take care of my money better, which I know will help my family in the future."