IHI Residents Share Their Stories
Joanne
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Joanne
Joanne is a long-time resident at one of IHI's properties. Her disability interferes with daily living activities, and she has been resistant to reaching out for help or using available healthcare services. After completing the application process and months of persistence, IHI staff was finally able to persuade Joanne to access a Personal Care Assistant (PCA) through Adult and Disability Services. Joanne's PCA helps clean her apartment, assists with personal hygiene, and takes Joanne to the grocery store and medical appointments. For the first time in years, Joanne is living in a pest-free environment, receiving regular healthcare and is no longer suffering from food insecurity. IHI purchased her a new mattress to replace a worn-out bed that was causing her daily pain. IHI's Benefits Specialist also helped Joanne access health benefits that provided her with a brand new wheelchair!